Privacy
Privacy policy.
This page is maintained by RUHRSTAHL to describe how this website handles personal data. It reflects current practices and may be updated as those practices change.
Data controller
The data controller for information collected through this website is RUHRSTAHL, operating from Switzerland through its international branches. For privacy-related questions, please contact info@ruhrstahl.com.
What we collect
When you use the contact form, we collect the information you provide: name, company name, email address, telephone number, whether your enquiry is on behalf of a company or as a private individual, and the products or topics you select. We also process any additional details you include in your message.
How we use your data
We use your information solely to respond to your enquiry, provide the information you requested, and manage our relationship with prospective customers and partners. We do not sell personal data and we do not use it for automated decision-making.
Legal basis
We process your data on the basis of your consent, given when you submit the contact form, and on the basis of our legitimate interest in responding to enquiries and managing prospective business relationships.
Data retention
We keep your personal data only for as long as necessary to respond to your enquiry and to maintain a record of our communications for follow-up, dispute resolution and legal compliance. When data is no longer needed, it is deleted or anonymised.
Your rights
You may ask to access, correct, update, restrict or delete the personal data we hold about you. You may also object to processing or request a copy of your data. To exercise these rights, contact us at the email address below.
International transfers
RUHRSTAHL operates from Switzerland through branches internationally. Your data may be processed by personnel or systems located in Switzerland or in countries where our branches operate. We take steps to ensure appropriate safeguards are in place for any such transfers.
Security
We apply technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or destruction. No system is completely secure, and we cannot guarantee absolute security.
Cookies and analytics
This website does not use third-party advertising or analytics cookies. Only technically necessary cookies or local storage required for the functioning of the site may be used. You can disable cookies in your browser settings, although this may affect functionality.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact
Privacy-related questions can be sent to info@ruhrstahl.com.